Refund policy

 Refund & Replacement Policy

At Pretty Alchemy, we are committed to making sure you love your order; however, due to the nature of our business, we do not accept returns or exchanges, and all sales are final unless an item arrives damaged, defective, or incorrect; if there is an issue with your order, you must contact us within 3 days of delivery with your order number, a description of the issue, and clear photo proof, and once reviewed, we will offer either a replacement or a refund at our discretion; we do not provide refunds or replacements for shipping delays, incorrect addresses entered at checkout, or changes of mind after purchase; Pretty Alchemy reserves the right to deny any request that does not meet these requirements, and by placing an order, you agree to this policy; for any concerns, please contact us at support@shopprettyalchemy.com